The Ministry of Information Technology and Telecommunication, in collaboration with the World Bank, has initiated the development of a National Super App for All and Web Portal under the Digital Economy Enhancement Project (DEEP). This platform will serve as a single-window solution for citizens and businesses to access all federal and provincial government services digitally.
Key Features:
- Unified Access: Renew licenses, file taxes, apply for permits, access health records, and educational services through one platform
- 24/7 Availability: Round-the-clock access from anywhere
- Secure & Transparent: Robust security protocols and transparent processing
- Reduced Physical Visits: Minimize in-person office visits and paperwork
Supported Services Include:
- Tax filing and payments
- Business permits and license renewals
- Educational certificates and records
- Healthcare service access
- Utility bill payments
- Complaint management
The project aims to enhance governance efficiency, reduce corruption, and improve ease of living and doing business in Pakistan. The app will be available in multiple languages and accessible across devices.
Next Steps:
Pilot testing is expected to begin in major cities by end-2025, with nationwide rollout planned for 2026. The government will conduct stakeholder consultations and user training programs to ensure smooth adoption.
